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Macmillan Learning Account Data

How Exercise I Create an Account?

Navigate to our Sign In / Annals folio in the elevation correct corner of this page and select "Create Account".
Fill in your account information with your three security questions and the proper noun of your school or institution
Read & Concord to our Terms of Apply
Nosotros will then transport an email confirmation & activation link
After you click the activation link, your business relationship will exist created.

How Do I Know If I Already Take an Account?

The easiest way to check this is by clicking the countersign reset link on the sign-in screen.

If yous have an account with the electronic mail accost yous entered, you'll be able to reset your password after clicking the link.

If you have an account for Accomplish, yous tin utilise the same business relationship to log into the Pupil Store.

If your issue persists, yous can always attain out to our Macmillan Learning Customer Support.

Purchasing and Shipping Textbooks or Course Materials

What forms of payment are accepted in the Pupil Store?

The forms of payment that you tin use to place and pay for your order (e.g., credit card, debit card or PayPal) will exist posted at the time of making your club.

If you are purchasing via the United states of america Educatee Store, only US currency is accepted.
If you are purchasing via the Canada Student Store, simply Canadian currency is accepted. Macmillan does non direct take financial aid in substitution for textbooks at this time.

Do I need an account to purchase from the Student Store?

Yes, you lot need an business relationship to make a purchase from the Student Store.

At that place is no invitee checkout. You volition exist prompted to create an business relationship or log in when making a purchase.

You tin login or create an business relationship here.

Can I track my club from the Student Store?

If you are not already logged into your Macmillan account, you lot volition need to log in using the electronic mail and password you used when purchasing your book. You tin then discover the tracking number of your order by visiting My Business relationship > Order History > Order Details. Y'all will also receive an electronic mail with a tracking number when your textbook or course materials ships. Go to the UPS website to enter your tracking number and view the details.

What are your shipping options?

Nosotros offer gratis UPS ground shipping for all U.S. orders.
Using this shipping method, you will commonly receive your package between iii-8 business days from the time we receive your order. You may be provided with the option to select expedited aircraft at the fourth dimension of check-out for an additional shipping fee.

Do I go a disbelieve if I buy impress and digital media at the aforementioned fourth dimension?

Yes! Nosotros offer discounted bundles of print and digital media for many of our products, including rentals.

When I purchase access to your eastward-textbooks or digital media, tin can I choose how long I get access?

Nosotros have several subscription options for digital products which are indicated at the fourth dimension of buy and in your Macmillan My Account section.

For example:

E-books have iii or four options depending on the text:

6-months access
Purchase for indefinite admission

LaunchPad access options depend on the text and may include

6-calendar month subscription
12-month subscription
24-month subscription

To acquire more about saving coin on purchase orders, visit our Rent and Save page.

Can I purchase from the Student Store if I receive financial aid?

The Educatee Store only accepts payment past credit carte or PayPal at this fourth dimension.

Do you ship your books internationally?

We offer 2 aircraft options for Canadian shipping: standard shipping (delivery in 6-eight concern days) and expedited shipping (commitment in 3-5 business days). Delight visit our Canadian Student Store to purchase from Canada. For data on purchases from other countries, please visit the Back up Customs for details.

Why should I purchase or rent from yous instead of Amazon or some other company?

Macmillan Learning is the only publisher to offer officially make new textbooks with valid, authorized digital access codes for online report tools, like Launchpad, as part of our rental programme. Other rental companies often state explicitly with respect to packages they offering that the included access codes may non work because their texts are used and the admission codes may have been redeemed and volition not work.

Macmillan Learning is also the merely source of packet rentals (including guaranteed unused access codes) for our products (other than for the titles in the Rental Simply Program), and we price them much lower than any other fashion of getting this combined impress and digital solution.

Information on Our Digital Products (Eastward-book, LaunchPad, Achieve, etc)

How do I get access to my digital product after I've purchased?

You lot will need to find your grade before you tin can purchase admission to it. If you don't accept data most your form, check with your instructor earlier yous purchase on the Student Store.

Once y'all have your form information and have completed your purchase on the Student Store, yous tin access your digital product in the following ways. Please note that it may take up to 24 hours during peak demand times to grant admission to your digital production.

You will receive a separate email when your digital product is prepare for access.
- For e-book admission, please find the link in the email to redeem your access. We do non send access codes for e-books if yous've purchased it from our Student Store.
- For Attain, and LaunchPad courses, please detect the course link in the "Your Access to [digital product]" due east-mail. Nosotros do not transport admission codes for Reach or LaunchPad if you've purchased direct admission from our Educatee Store.
- For Hayden-McNeil Online, please find the link to login/register and the access code in the electronic mail.
- For WebAssign, delight find the link to login/register and the access code in the e-mail.
You lot tin access your digital production or east-book past clicking on the "Access your digital item" push button through your Order History in My Business relationship.
Alternatively, you can login straight to the following digital products with the same e-mail accost you used to make your Educatee Shop buy.
- Eastward-volume: Sign up for an business relationship following the on-screen instructions.
- Achieve and Reach Read & Practice
- LaunchPad: Delight detect your course first and so login.

When you've accessed your product, we suggest bookmarking the course link in your browser for convenience and piece of cake access.

For complete details, visit our Macmillan Learning Support Customs

Textbook & Device (e.1000. iClicker, iOLab) Rental Returns

How do I render my rental book to the Student Store?

Please see our Rental Returns FAQ page for detailed direction & other FAQs on returning your rental textbooks & other Macmillan products.

Macmillan Textbook Return & Refund Policy

What is Macmillan's Textbook Return & Refund Policy?

For physical production/ textbook purchases, you can render your unused purchased particular(due south) for a refund of the buy toll we received (excluding shipping fees).

To receive full purchase price reimbursement please:

Submit your refund request via your Macmillan My Account page within 21 calendar days of purchase
Mail service your returned production back to be received within 30 agenda days in the same status as was provided to you.

For complete details, visit our Macmillan Learning Support Customs.

How do I render one or more items to the Pupil Store?

To return one or more than items to the educatee shop, yous will need to log in to your business relationship and make returns from your order history.

Please visit our Macmillan Learning Support Community for any additional questions.

Is your textbook return policy the aforementioned for digital products, concrete textbooks, & iClickers?

Physical Products have a 21-day flow for initiating a return and must be returned to the warehouse inside 30 days after purchase for a refund.
Digital Products accept a 14-24-hour interval menstruation for initiating a return and the product is non available for admission immediately upon initiating a render.

I dropped my class or purchased the wrong textbook, can I return my book?

Yes, you can render your unused textbook or item for a refund of the buy price.

Submit a refund request via your Macmillan My Business relationship folio within 21 days after your purchase & return back to u.s.a. within 30 days from the mean solar day of purchase.

Please see the Physical Production Purchase section of our Return Policy page for full details & conditions.

The wrong book was sent to me or it was damaged upon arrival, how practise I make a return?

If we erroneously shipped yous a damaged product or incorrect product from what you ordered, you tin initiate a return within 21 days and choose the right return option and the warehouse must receive it within 30 days of buy. In addition to the above refund, we will refund the original shipping fees we received from you at the time of purchase to the form of payment that you used for the production buy. If you wish for a replacement sent instead, please contact Customer Back up, or initiate and return the particular and society the correct item.

General Questions & Helpful Links

How can I search for a specific production in the Student Store?

Employ the search box on the main page to search by ISBN, championship, author, or keyword. If you are searching for a product that was specifically designed for your course, apply ISBN. Yous can as well search for a specific digital production such as Achieve or a specific e-textbook.

Do you offer products for hire?

Yes. Near texts include rental options for print editions and due east-books. To learn more almost our rentals, visit our Rent and Salvage page.

Didn't notice what you were looking for?

Become in touch with our Support Team or search our Community Back up page.

Helpful Links & Resources